Windows Remote Assistance is such a most useful feature which is really helpful to System support. You can easily access your client’s or your family member’s computer from your room or cabin and solve out there system issues. Let’s know what is Windows Remote Assistance and how it works.
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You can install and uninstall any software, change the settings, and other activities on another computer like you sitting on the front of that computer. If the different operating system in both systems, even then remote assistance work properly.
To use Microsoft windows remote assistance both systems (Your computer and the client’s computer) must have on the same network. It’s all sessions of remote assistance are encrypted and password-protected, so need to worry about losing your privacy, so without delay, let’s know about its use.
How to Use Windows Remote Assistance
First allow remote connection for the computer to use Remote assistance.
Goto search bar of the windows and type ‘allow remote assistance’, and select to ‘Allow remote connections to this Computer’.
After this, you will invite that person who will help you.
For invited to help, Hold the Windows key and press the R key on the keyboard. Type more then press Enter.
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Click ‘Invite someone you trust to help you’, if you want take help.
Save this invitation as a file on the desktop and save the password in notepad or word, send an invitation file to helper via email or another way. Provide him a password when he asked.
What to do After Getting an Invitation
Hold Windows key and press R key on the keyboard. Type msra then press Enter.
This time select ‘Help someone who has invited you’
Click ‘Use an invitation file, and select the location where you saved an invitation file.
After select file, give password in the box.
Now you can access the client’s computer.
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